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@dailyrazor Archive

Archive for the ‘ Service Updates ’ Category

JDZ4 DDoS Status Update

Our entire network experienced an outage due to a massive Distributed Denial of Server (DDoS) attack at about 5:30pm ET on 01/11/2014. This particular incident was totally beyond us. It was a total network outage
January 16 2014 0

Notice: Network Outage

We’re currently experiencing network outage across all our servers due to a massive Distributed Denial of Service (DDoS) attack targeted at us by unknown culprits. Our system engineers are working hard to isolate the incident
January 12 2014 0

Notice: Server Hardware Upgrade @ 10PM – 1AM EDT on December 4th 2013

Dear Customers, We will be performing hardware RAM upgrades on the following servers: xjdz1, xwdz4, xwdz11, xwdz12 and xdbs2 between 10 PM to 12 Midnight December 4th 2013. Expected downtime per server is 15-30 minutes.
November 13 2013 0

Notice: Critical Server Maintenance on Windows Servers @ 1AM-4AM CDT on November 14th 2013

Dear Customers, We will be applying critical security update on all our Windows hosting servers. Expected downtime per server is 15-30 minutes. This update will fix several security vulnerabilities. If you have any questions, please
November 13 2013 0

JDZ2 Server Hardware Problem

Earlier today, we noticed that our JDZ2 server’s RAID array became degraded. We replaced the faulty drive in the RAID array and rebuilt the RAID array. Unfortunately, after the array rebuild, the root file system
October 16 2013 0

Urgent Notice: LDZ3 Server Down

Dear Customers, About 30 min ago the LDZ3 server suddenly went down and is inaccessible. Our technicians are working hard to resolve this issue and get the server back up online. We’ll advise all affected
July 6 2013 0

Notice: Critical Server Maintenance on Windows Servers @ 2AM-4AM EDT on May 11th 2013

Dear Customers, We will be applying critical security update on all our Windows hosting servers. Expected downtime per server is 15-30 minutes. This update will fix several security vulnerabilities. If you have any questions, please
May 10 2013 0

Notice: Critical Server Maintenance on dbs7 @ 1AM-2AM CST on April 25th 2013

Dear Value Customers, We’ve noticed that RAID on dbs7 database server became degraded all of sudden. To rectify the issue, we’ve scheduled server reboot on April 25 @ 1:00AM CDT for cable swap on one
April 24 2013 0

Notice: Critical Server Maintenance @ 3AM-5AM CST on April 24th 2013 and April 25th 2013

We’ve received an URGENT notification from Parallels (our Plesk control panel provider) about vulnerability in MailEnable mail software which is present in all versions we use on our Windows Server hosting infrastructure. (Note URL: http://www.mailenable.com/rss/article.asp?Source=RSSADMIN&ID=SECURITYUPDATE20130422)
April 24 2013 0

Notice: Scheduled Server Maintenance @ 5:00 AM EST on 04/13/2013

CentOS team recently prepared and released new versions of CentOS with number of fixes and improvements. New versions are 5.9 and 6.4. We have older versions installed on some of our Linux servers. We are
April 12 2013 0