Customer : |
Stefan |
Website : |
http://www.killersites.com/ |
Plan : |
RazorBLAZE |
Comments : |
Good man! It works! Many thanks! Your support has been great! I feel comfortable recommend you guys to my users. You've been patient with me and I appreciate all your efforts - I will invest some time learning Tomcat. I've been using Resin for years so Tomcat is really new to me. |
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Customer : |
Adam Roof |
Website : |
http://www.eagleflats.com |
Plan : |
.NET MATRIX |
Comments : |
Wow, thanks for the quick assistance! Your services are outstanding so far! |
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Customer : |
Dan Milano |
Website : |
http://www.danmilano.net |
Plan : |
RazorPRO |
Comments : |
Thank you very much. My experience with dailyRazor has been excellent. |
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Customer : |
Darryl McBroom |
Website : |
http://www.clearcreekcomputer.biz |
Plan : |
CF IMPACT |
Comments : |
I do appreciate all the help you guys have been. You have been very helpful and very prompt. |
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Customer : |
Patrick Caillet |
Website : |
http://www.irkawebdesign.com |
Plan : |
RazorEDGE |
Comments : |
Thanks a lot for your support! Its pretty cool, so next month irkawebpromotions.com will be at 19.90.By the way your hosting program is kind of very fast, my customers sent me some comments on how fast it is to load pages! I am very happy.
Thank you!
Best Regards,
Patrick |
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Customer : |
Peter Callaghan |
Website : |
http://www.petercallaghan.com |
Plan : |
.NET STARTER |
Comments : |
I have my hosting with you guys, and I love it, very easy to use, and have had no issues at all. I am currently doing some web design for an Australian business, and was wondering if there was any issue hosting a .com.au site using your servers. I figure we just need to set the name servers on the domain to your nameservers and everything else would be the same as for a .com address. Thanks for your assistance. |
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Customer : |
Peter Callaghan |
Website : |
http://www.cnyfsc.com |
Plan : |
CF STARTER |
Comments : |
Thank you very much. Please pass on to all your support team my thanks for all their help today. I gave you all many different requests and you responded to all of them promptly. Your fast and efficient customer service and support is the number one reason I continue to add more domains and plans to my hosting with your company. I will await a reply from sales about the accounts.
With appreciation,
Rick Anthony |
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Customer : |
Rob Weigel |
Website : |
http://www.minnecoda.com |
Plan : |
RazorBLAZE |
Comments : |
Greetings. Thank got the quick reply! Loads of blogs and forums rave about the quality of service DailyRazor consitently delivers. Have to say I am wowed with my first impression --- timely and consise responses are greatly welcome indeed. Thanks for the good word about PHP and Python. |
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Customer : |
Scott Sampson |
Website : |
http://www.31Fathoms.com |
Plan : |
.NET MATRIX |
Comments : |
Just want to let you know that I have moved all my hosting to your service. I will also eventually move all of my domain registrations also. Over time I will be using even more of your services.
As I will be doing a lot of traveling for work, I had made the decision to move all of my hosting off-site and reallocate our internal servers for other applications required for internal operations only. While I prefer to have total control over all operations in my environment, the associated costs of hiring extra staff and bandwidth exceed the cost of external solutions such as yours.
Originally I had decided on Network Solutions as they had been my registrar for many years now. One of the conditions that was required was the ability to host ASP.NET based applications. Of this I was assured when I signed up. However. once I began to move over these applications and encountered difficulties I was told that the ASP apps had to be located within the root folder. This would not only be very messy but hard to manage as the different applications require different DB access as well as different functionality defined in the web.config files. Claiming it is a security issue (what?) and as I had no access to their IIS CP to perform the 3 clicks needed to create the application I gradually worked my way up the management levels to try to get this changed. This 'feature' was not only totally unpublished ANYWHERE on their website, but a search on ASP or ASP.NET in their knowledgebase returned ZERO results.
I began looking for another provider immediately that would support my required functionality. There were a few that met my requirements, but as I was concerned that what I read may NOT be what I would get (after the previous experience), I e-mailed and/or called the various sales offices of these providers. The DailyRazor was the ONLY company that returned my request for information promptly. Actually the response was immediate even though the request was sent at 9pm (In fact I received NO replies to date from some providers.).
At that time I purchased a package and began to move things over and set-up the accounts. At around 3am I had a minor issue and e-mailed support. I was not expecting the reply for a while (which was reasonable), however I received and answer within minutes. On of the issues (very minor) was regarding a redirector (the control panel is amazing, but new to me and I did not know where everything was). They provided me with the answer but before I could do it I got another reply that they had done it for me.
I have ALWAYS disliked the idea of moving assets out of my direct control so this whole project (although the practical choice for many reasons) made me nervous. This whole move thing is the first time I have brough in external providers in over 20 years of doing this (of course 20 years ago...hehe)
For once I am glad to be wrong. I am VERY happy with the service and support you offer; beyond my expectations. I look forward to our continued business relationship.
PS Ryan was the sales guy that made this happen. I do not know the name(s) of the tech support team that was there at 3am May 3rd
You've got my vote!!
Thanks to all !!!
Sincerely,
Scott A Sampson
IT Engineer
Director Novascope Systems Corp./31 Fathoms
* 647.831.9594
* ssampson@novascope.com
* http://www.31Fathoms.com |
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Customer : |
Tad Woods |
Website : |
http://www.yomamashoes.com |
Plan : |
RazorBLAZE |
Comments : |
By the way, the quality and speed of Daily Razor's technical support has exceeded my expectations on every issue since I signed up in 2005. It is beyond what I would expect for the price. I have another host (that I was using long before DailyRazor) for .asp and static sites, and while they are good, you are better. The only difference I see in the other host's favor is that their daytime system responsiveness seems a little better, although since the other host doesn't do Java or .jsp I can't say that I am comparing "apples to apples". Keep up the good work!! |
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Customer : |
Tib Veres |
Website : |
http://www.onlinemanagementsimulation.com |
Plan : |
.NET STARTER |
Comments : |
Folks at DailyRazor,
I would like to first start off by congratulating you on having the best hosting service I have dealt with yet. You've had magnificant uptime and spectactular service. I would like to bring more of my clients' sites to your service and would like to know how I would be able to add more domains to my account provided that they exist and are being used at another service (DDIhosting.net) and (fastwebserver.ca).
I am also going to be extending my current web site with you, and wondering if its recommended to upgrade my service for the website (onlinemanagementsimulation.com) if I'm expecting 10,000 users.
Thank you for your assistance in this matter and thank you for the excellent hosting experience you have facilitated. Domain: onlinemanagementsimulation.com |
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Customer : |
Terry Heath |
Website : |
http://www.terrbear.org/ |
Plan : |
RazorBLAZE |
Comments : |
Your support is amazing. I recently signed up for your hosting service, apprehensive, and now I'm definitely going to stick with you guys. Anyone who works this hard is great. The support staff I've spoken to is perseverant and (from what I've seen) knowledgable. This is a lot to ask in most other server environments. I hope you guys are around for a long time! |
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Customer : |
Srinavas Somayajula |
Website : |
http://www.meettoeat.com/ |
Plan : |
RazorADVANCED |
Comments : |
I wanted to thank you for all answering all my pre-sale questions and concerns. We have deployed our application and are currently testing. The migration to your hosting service took less than a half hour.
I am usually not easily impressed but I must say your service has really blew me away. Your due diligence in providing the best, value-added customer service definitely sets your hosting service apart from the others. For the price, I could not ask for any more value. Continue this great customer service and I guarantee you I will direct everyone in my network [interested in web hosting services] to your services.
Once again, I appreciate your help and due diligence and look forward to working with your support team. |
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Customer : |
Shwan Vincent |
Website : |
http://www.nitchmarketers.com/audiotech/ |
Plan : |
RazorBLAZE |
Comments : |
Thank you for doing all of this. It shows your level of customer service and responsiveness. Keep up the good work! |
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Customer : |
Nicole Sisti |
Website : |
http://www.resolutions-llc.com/ |
Plan : |
RazorADVANCED |
Comments : |
Thank you again, I am incredibly impressed with your very helpful and very timely responses. I have not had this good customer service / tech support with anything. If I am ever to suggest a hosting company, daily razor will be the one. |
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Customer : |
Rob Harris |
Website : |
http://www.tankserver.com/ |
Plan : |
RazorSHARP |
Comments : |
Thanks for all of your help. I will be using your PHP database for my chat needs so there should be no problem with background tasks. I appreciate all of the help I have received from your team. |
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Customer : |
Chris Beck |
Website : |
http://www.creativehome.biz/ |
Plan : |
RazorADVANCED |
Comments : |
Thanks for your help. It appears to be a caching issue as you suggested, although I admit I had never seen that with a redirect before. I tried it on a different machine and got the correct response. |
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